Niceashcigars.com Reviews

Niceashcigars.com has a return policy that allows customers to return any merchandise due to a manufacturer's defect. The replacement of the item is dependent on the available inventory and/or the availability of the product from the manufacturer/distributor. Refunds or replacements are based on the number of cigars that are returned. Any item returns/refunds must be initiated by the customer within 15 days of the order being delivered. Merchandise returned without defect after 15 days of the order being delivered is subject to a 15% restocking fee.

In terms of the shipping policy, orders placed before 3:00 PM EST Monday-Friday are fulfilled that day. Orders placed after 3:00 PM EST Friday are not fulfilled until the following Monday. First time customers must receive their first order at their billing address. Economy (1-3 Day), Priority, or Ground shipping is used on all subsequent shipments regardless of shipping method used for the first shipment. If Express shipping is requested for backordered items, additional charges apply. Backordered items typically ship in 10-15 business days. The unshipped portion of the order, if totaling $50 or more, will be put in a backorder status and will ship as soon as it is available. The credit card will not be charged for this portion until it is ready for shipping. Any shipping charges associated with the total amount of the original order will be charged on the first shipment.

"Niceashcigars.com" is a neighborhood tobacconist on the web. The website specializes in premium handmade cigars, the finest pipe tobacco, and all smoking accessories. They have a wide selection of premium tobacco including the finest handmade cigars and pipe tobacco. They also offer accessories that are personally used while partaking in this wonderful hobby. The website has a knowledgeable staff of Certified Retail Tobacconists and offers highly competitive prices. They also have a variety of cigars by brand, featured 5-packs, and new & incoming cigars. They offer pipe tobacco from various brands like CAO, Cornell & DIehl, Esoterica Tobacciana, Lane, MacBaren, Newminster, Peter Stokkebye, Peterson, Samuel Gawith, Super Value, Sutliff Bulk, and Sutliff Private Stock. They also have a range of gifts and accessories like ashtrays, butane and fuel, cigar accessories, cutters, gift certificates, gift sets and samplers, humidification, humidors, lighters, new baby, odor eliminators, smoking apparel, pipes, and pipe accessories. They aim to provide uncompromising service and help find exactly what customers are looking for. If there is any brand of premium tobacco not listed on their website, they encourage customers to contact them and they will do their best to track down just about anything for their customers. They also have many brands in stock that they cannot offer online due to contractual restrictions. They are happy to earn your business and if you find any of the products they sell advertised for less at a competitor's website, they offer the opportunity to match or beat the price.

Nice Ash Cigars accepts international orders as long as they are not restricted by USPS shipping guidelines. However, they no longer ship to Canada.

Prepayment for international orders is expected via PayPal in U.S. funds, with all appropriate fees, in addition to the final cost of the products and shipping charges, assumed by the purchaser.

Nice Ash Cigars ships international orders once they receive the order and prepayment. Orders placed after 3:00 PM EST Friday will not be fulfilled until the following Monday. Customers can visit the Shipping & Deliveries page on Niceashcigars.com for more information.

Customers can return any merchandise with manufacturer's defect for a replacement. Refunds or replacements will be based on the number of cigars returned to Nice Ash Cigars. Customers must initiate any item returns/refunds within 15 days of the order being delivered.